Shipping Policy

At BakeNest, we aim to make ordering silicone baking molds simple and convenient for customers around the world.

This Shipping Policy explains our shipping costs, estimated delivery times, order processing, and other important delivery information.

1. Free Worldwide Shipping

BakeNest offers FREE SHIPPING WORLDWIDE on eligible orders placed through our website.

There is no standard shipping fee for eligible destinations.

2. Estimated Delivery Time

Our standard estimated delivery timeframe is:

7–10 days

Delivery times are estimates rather than guaranteed arrival dates. Actual delivery may occasionally take longer due to circumstances outside our reasonable control.

3. Order Processing

Orders may require processing before shipment. During periods of unusually high order volume, holidays, promotions, or other exceptional circumstances, processing may take longer than usual.

Once an order has entered fulfillment, we may be unable to modify or cancel it.

4. International Shipping

We ship to supported destinations worldwide.

International orders may be subject to local customs procedures, import requirements, taxes, duties, or other charges imposed by the destination country.

Unless otherwise stated during checkout or required by applicable law, customers are responsible for understanding any local import requirements that may apply to their orders.

5. Tracking

Where tracking is available, tracking information may be provided after your order has been dispatched.

Tracking updates can occasionally take time to appear after a shipment is handed over to the carrier.

6. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information during checkout.

If you notice an error in your delivery information, please contact support@bakenest as quickly as possible.

We will attempt to assist where reasonably possible, but we cannot guarantee that an address can be changed after an order has entered fulfillment or shipment.

7. Delayed Orders

Although most orders are expected to arrive within our stated timeframe, occasional delays may result from:

• Customs inspections;

• Severe weather;

• Carrier disruptions;

• High seasonal shipping volumes;

• Public holidays;

• Local delivery disruptions; or

• Other circumstances outside our reasonable control.

If your order appears significantly delayed, please contact our customer support team.

8. Lost or Damaged Shipments

If you believe your shipment has been lost or your order arrives damaged, please contact us at support@bakenest with your order number and relevant details.

We will review the circumstances and work toward an appropriate resolution in accordance with our policies and applicable law.

9. Multiple Packages

Depending on product availability and fulfillment arrangements, an order containing multiple items may occasionally arrive in separate packages.

If this occurs, you will not be charged additional standard shipping fees solely because the order was divided into multiple shipments.

10. Returns

Eligible purchases are covered by our 30-day free return and refund policy.

Please review our Return & Refund Policy or contact customer support before returning an item.

11. Contact Information

For questions regarding shipping or delivery:

BakeNest
2711 W 41st St
Sioux Falls, SD 57105
United States

Phone: 919-265-4667
Email: support@bakenest